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Browse help articles about common questions & problems. These are for the free Instagram giveaway app here.

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How to fix it when the app freezes

Under some circumstances, the app will freeze, especially when picking a winner. This sometimes happens if it takes us longer than normal to find a valid winner that meets all of your entry criteria.

If this happens, just force close and reopen the app. Then, you should be able to find your giveaway in the past giveaways tab with a winner chosen unless your giveaway is still active.

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