POPSMASH Help logo

Browse help articles about common questions & problems. These are for the free Instagram giveaway app here.

← Back to Help Center

I don't see my Instagram post listed

When running giveaways on the Instagram giveaway app you can either create a new giveaway or import an existing giveaway post. If you don't see your existing giveaway post in the list of available posts for import, there could be a couple of reasons why:

  • Only posts that have NOT been used in the app before can be imported. You can't import the same post twice. This helps prevent giveaway fraud.
  • Only Instagram posts made within the last 30 days are available. If your Instagram post is older than 30 days, it will not be available to select.
  • Only posts with fewer than 25,000 comments can be imported. This limitation is to prevent spam and abuse since this app is provided free.
  • The app does note support Reels or other newer formats yet, but may in the future.
← Back to Help Center