I'm having trouble logging in
Having trouble logging in?
Check Instagram account configuration
First, make sure your Instagram account is configured correctly:
- A free Instagram Creator or Business account (you can turn this on for any Instagram account).
- Connect your Instagram Creator or Business account to a Facebook page. See how to connect your Instagram account to your Facebook page here.
If you confirmed that your Instagram account is configured correctly and you're still having login issues, then it may be related to permissions.
Remember: Confirm your Instagram account is still connected to a Facebook page.
Review required permissions
By default, the app requests the permissions it needs at first login. If these are modified or incorrectly set, you may see an image like this:
If you're seeing a message similar to the above, then updating your permissions may fix the issue. To update your permissions try logging into the app again and select Edit Settings on the Facebook permissions screen:
Next, make sure the Instagram account(s) you want to use is selected:
Next, ensure the Facebook page associated with your Instagram account is selected:
Lastly, ensure the app has the permissions it needs:
If you follow the above instructions you should now be able to log into the app.
But sometimes, even if you do everything right, there may still be issues. We use Facebook/Instagram's login system, so unfortunately we can't control if they are having issues that prevent logging in.