Free Instagram Giveaway Picker Help

Browse help articles about common questions & problems. These are for the free Instagram giveaway picker web app and iOS app.

I'm having trouble logging in

How to troubleshoot and fix login problems.

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Can I reset my giveaway to use the same post again?

You can only each Instagram post one time.

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Why do I need to connect a Facebook page?

Instagram requires connecting a Facebook page to use 3rd party apps.

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How to fix it when the app freezes

What to do if the app froze, stalled or got stuck.

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I need to include more accounts to be followed

How to use more than the max number of follows/accounts.

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Can I test my giveaway before picking a winner?

How to do a test run for your giveaway.

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Officially approved Instagram giveaway picker app

Only use approved Instagram giveaway picker apps.

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I can't see my comments, why are my comments closed?

Why the comments on your post might be closed.

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Tips for starting an Instagram giveaway

How to start your Instagram giveaway right.

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Why was my Instagram giveaway canceled?

Most common reasons for giveaway cancels.

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How to make your Instagram giveaway successful

How to get the most out of your Instagram giveaway.

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How to add Instagram accounts

Learn how to add and connect more Instagram accounts.

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"Unable to pick a winner" error message

How to handle the 'unable to pick winner' message.

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Why 'Users Entered' is different from number of comments?

Differences between comment and entry counts.

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Fair and random Instagram giveaway winner selection

Learn how winners are selected fairly and randomly.

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How to log out of the Instagram giveaway app

How to log out of your Instagram giveaway app account.

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How to cancel an Instagram giveaway

How to cancel and remove a giveaway.

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How to delete your account (GDPR Compliance)

Here's how to delete, remove or close your account (GDPR).

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How we count Instagram comments and tags

How comments and tags are tracked and counted.

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How tag rules work for bonus entries, unlimited entries and required tags

Learn how your Instagram giveaway tag rules work for bonus entries, unlimited entries and required tags.

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Picking winners for an existing Instagram giveaway

How to use existing giveaway posts.

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How to pick multiple or additional winners

How to pick more than one winner for your Instagram giveaway.

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Why and how Instagram giveaways expire

Understand how giveaway expiration works.

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How long can Instagram giveaways be?

The maximum giveaway length is 30 days.

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How to switch between Instagram accounts

Learn how to switch between multiple Instagram accounts.

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I don't see my Instagram post listed

Reasons why your giveaway post may not be listed for import.

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How to end an Instagram giveaway

How to end your Instagram giveaway and pick. winner.

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Have a Shopify store?

Grow your Shopify store's email list with Instagram giveaways.

Get Instagram followers on your email list with a 43% entry conversion rate.

Try it free